How do I book my first workout?

myClubs offers different booking options, allowing you to plan your workouts as flexibly as possible.

If you would like to attend a workout that requires a reservation, simply tap "Request booking" for the selected workout in the sports search.

Once the sports partner has confirmed your reservation, you will receive an email and a push notification. You can then attend the selected workout.

If the class is already full, you will also be notified by email and push notification that your booking request has been cancelled by the sports partner.

These activities have a cancellation period, which is displayed for the respective workout.

You can cancel your confirmed booking yourself in the app until the cancellation deadline.

If you do not cancel your booking in time and do not attend the workout, we cannot process a cancellation afterwards.

If you have a myClubs UNLIMITED membership, additional charges apply in the event of an Incomplete Check-in (No-Show).

For sports partners using Studio Check-in, no confirmed reservation is required.

Simply visit the sports venue, scan the QR code on-site and select the activity you want to attend.

You are then successfully checked in for your workout.

Studio Check-in is the most flexible way to work out with myClubs.

In rare cases, a class may already be full and participation may no longer be possible. Please arrive 10–15 minutes before the class starts to secure your spot.

For activities such as EMS, tennis and other flexible workouts, you need to arrange an individual appointment directly with the sports partner.

For these workouts, the myClubs app displays the sports partner's phone number.

Please have your membership number ready so the sports partner can register your reservation.

Individual cancellation periods also apply to this type of booking and are displayed in the app.

You can cancel your confirmed booking yourself in the app until the cancellation deadline.

If you do not cancel your booking in time and do not attend the workout, we cannot process a cancellation afterwards.

If you have a myClubs UNLIMITED membership, additional charges apply in the event of an Incomplete Check-in (No-Show).