All Collections
I have an active myClubs membership
Workouts and bookings
No-Show
I got an email regarding a no-show fee, but I attended in the workout
I got an email regarding a no-show fee, but I attended in the workout

No-Show

Yasmina Müller avatar
Written by Yasmina Müller
Updated over a week ago

To confirm your participation in your booked workout, it is necessary to check in on-site via QR-code scan and to create your ticket.

If this does not happen, we will have to charge you a no-show fee in the UNLIMITED plan. Your participation in your booked workout can only be confirmed by checking in on-site.

Tip: Activate your push notifications! If you forget to check in for your booked workout before the class starts, we will send you a check-in reminder via push message during the class. After the class, you will have 30 minutes to check in for your booked workout and to create your green ticket.

Did this answer your question?