Whenever you do sports with myClubs, it is necessary to check in via the QR-Code scan on-site!
All sports providers have a QR-Code set up at the studio, which you can easily scan with the app.
All you need to do is open the myClubs app on-site and then click on the square symbol in the middle. Then your phone is ready to scan the QR-Code.
Once you have scanned the QR-Code, a list with all the possible workouts at the sport provider will pop up. Choose the workout you have booked and then click on "Create ticket". As soon as a green ticket pops up, you have successfully checked in for the workout!
If you don't check in properly, the system recognizes an incomplete check-in (no-show) and you will be informed about this via email as well as via push-notification. Please note that the sports provider cannot do the check-in for you!
QR-Code regions
The check-in via the QR-Code is only necessary in the following countries/ regions: Austria, Zurich, Basel and Zug. In all other regions, a check-in via QR code is currently not necessary!