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How can I cancel a booked workout?

Cancel your workout within the cancellation period

Written by Jana

You can easily cancel your booking in the myClubs app as long as you are within the cancellation period.

If you do not cancel your booking within the cancellation period, your workout credit will still be used.

If you have a myClubs UNLIMITED membership and book a workout but do not check in correctly at the sports venue, an Incomplete Check-in (No-Show) fee will be charged.

How to cancel a workout

1. Open the myClubs app.

2. Tap the dumbbell icon to open your workout overview.

3. Select the workout you want to cancel.

4. Tap "Cancel booking".

Once your booking has been cancelled successfully, you will see the đŸš« symbol next to the cancelled workout.

Important information

It is not possible to cancel a booking after the cancellation period has expired.

Unfortunately, last-minute cancellations due to illness or other unforeseen circumstances cannot be considered.

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