If something comes up and you cannot attend your booked workout, you can easily cancel your booking within the cancellation period via the app. If you don't cancel your booking, the credit will be used. If you have a myClubs UNLIMITED subscription and you book a workout but you don't attend it or do not complete the check-in successfully, you will be charged an incomplete check-in (no-show) fee.
How to cancel a booked workout:
Open the myClubs app.
Click on the dumbbell icon to go to your workout overview.
Select the workout you want to cancel.
Click on "Cancel booking".
After a successful cancellation, you will see this icon next to your canceled workout in the workout overview: 🚫
Please note that cancellations are not possible outside of the cancellation period. This also applies if you want to cancel after the cancellation period has ended because of an illness or the like.