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When will my booking request be accepted?

Confirmation of your booking request

Written by Andrea

Booking requests are reviewed and confirmed directly by the respective myClubs sports partner.

This means that it may sometimes take a little while for your request to be processed.

You can cancel an open booking request at any time if the processing is taking too long or you no longer wish to attend the class.

If your booking request has not been processed one hour before the class starts, it will be automatically cancelled. Please note that participation can only be guaranteed with a confirmed booking.

Important: The stated cancellation policy only applies once your reservation request has been confirmed by the sports provider. As long as your request is still pending, you can cancel it at any time.

Our recommendation

We recommend booking your workout a few days in advance to secure a spot in your preferred class.

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