If you have a poor internet connection at the venue and the available workouts are not loading, you do not need to scan the QR code again.
Move to an area with a better internet connection and tap "Reload" in the scan screen of the myClubs app. You can then create the ticket for your workout.
The QR code check-in still does not work
If the check-in still does not work after reloading, tap "Report a problem".
A window will open where you can leave us a message describing what did not work.
What happens if the check-in is not completed?
If you do not complete the check-in correctly, the system will detect an Incomplete Check-in (No-Show). In this case, you will receive an email and a push notification.