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I got an email regarding a no-show fee, but I attended in the workout
I got an email regarding a no-show fee, but I attended in the workout

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Sophie Winter avatar
Written by Sophie Winter
Updated over a week ago

To confirm your participation in your booked workout, it is necessary to check in on-site via QR-code scan and to create your ticket.

If this does not happen, we will have to charge you a no-show fee in the UNLIMITED plan. Your participation in your booked workout can only be confirmed by checking in on-site.

Tip: Activate your push notifications! If you forget to check in for your booked workout before the class starts, we will send you a check-in reminder via push message during the class. After the class, you will have 30 minutes to check in for your booked workout and to create your green ticket.

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